Exposed as a child to the sometimes fatal consequences of toxic workplaces on family members, Carin-Isabel Knoop attended Harvard Business School to learn how to build better organizations. For the past 25 years she has been leading the School’s research and case writing group and has helped HBS faculty members write more than 200 case studies on organizations and managers around the world. The rest of the time she thinks about how to make their challenging lives better. This led to research and publications in the area of mental health in the workplace, an interest in human sustainability, and a commitment to access and inclusion. Her recent book is entitled Compassionate Management of Mental Health in the Modern Workplace (Springer Publishing). She is also a pragmatic idealist, a soft-serve ice cream lover and fanatic postcard writer.